Time for a Code-Yellow?: A Blunt Instrument That Works - Captain, Crew, & Capital.
I promised myself never again. Never again would I call a code-yellow. Code-yellows suck, drain team morale, and they leave a lingering distaste amongst all those involved. Yet, during my 8-years at Instacart, they were our most effective and consistent weapon in ensuring we made meaningful progress on our hairiest problems. Yet, within the first […]
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