First-party repair shops often get a bad rap. OEM parts are expensive, especially for new cars, and the independent dealership model often revolves around slim profits on new vehicles with after-sales making up a good chunk of profits. As automakers with direct-to-consumer sales like Tesla expand service offerings to consumers, it’s becoming abundantly clear that the high cost isn’t going anywhere.
One Tesla Model 3 leasee discovered this first-hand after hitting road debris and damaging his battery pack. After taking his vehicle to a Tesla service center, he was handed an estimate for more than $16,000 to replace said pack. After seeking an alternative solution online, the owner reached out to Rich Benoit and the team at Electrified Garage who got him on the road again for just $700.
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