Eurostar AI vulnerability: when a chatbot goes off the rails

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TL;DR Introduction I first encountered the chatbot as a normal Eurostar customer while planning a trip. When it opened, it clearly told me that “the answers in this chatbot are generated by AI”, which is good disclosure but immediately raised my curiosity about how it worked and what its limits were. Eurostar publishes a […]

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Interesting post. This is the first time reading an article where following up on a vulnerability disclosure leads to accusations of blackmail. Eurostar needs to fire that pathetic character who made such accusations against Ken or fine him for improper conduct.