I think TrustPilot as the answer I was looking for:
This is by far the worst customer service and scam of a company I have every tried to use. First it took over two days for them to provision my VPS, and then they throttled back the SSD speeds on purpose and refused to answer any one of my multiple support tickets over a week. A waste of time, money and energy. I’ve requested a full refund and will tell everyone I know to stay away from this company.
The most pathetic support ever. They shut our VPS server down with notice and our site was down for 2 days. We had talked to an agent and were promised that they would not do it again but they did it again within a few hours just to extort money from us. This is the most unprofessional company I’ve ever worked with. Do Not Use Them if you’re looking for a reliable company. They are the worst.